Agenda

Speaker : Dr. Mohd Ghazali Abas (EPU)

Paper2
Human Capital Development in RMK-10

How bad does your organization want to stay on top? In this session, the crucial asset of any given organization will be the focal topic for sharing; PEOPLE. The distinguished speaker will be presenting ideas and findings on how to better understand human capital development in the context of RMK-10 (Rancangan Malaysia Ke 10). Other topics included are implementation of KRA/KPI in RMK-10 and the skills needed from human capital to achieve targets.

• What is the objective of RMK-10?
• Key focus (result) area for GLC in RMK-10
• How KRA/KPI to be incorporated in RMK-10
• Type of skills needed for GLC to success in each KPIs in RMK-10
• What is beyond KPIs in achieving innovation & continuous improvement

Speaker : Dr. Ibrahim

Paper 2 Strategizing Your Organization : Riding thr Crest of Economic Recovery

Businesses are buzzing with opportunities after the financial storm lat year, but yet for some organizations, they are still stuck in moving forward. Here delegates will be exposed to the crux of strategy development and to identify strategies re-energize company and maximize recession aftermath:

• Assessing business skills loss due to recession
• Re-building human capital challenges after recession
• Accelerating productivity process without overcome by fatigue
• Re-strategizing for the next storm

Speaker :

Paper 3
Measuring Critical Success Factors for Six Sigma Organization

It is important for companies to measure and manage their critical success factors in order to ensure that organization performance is aligning with Six Sigma methodologies.

• What are the metrics in measuring Six Sigma project success factors
• Best ways of measuring practitioners Forecasting time frame in Six Sigma Black Belts in Service Industries

Speaker : Tuan Haji Abdul Ghani Bin Mohd Hashim (SIRIM)

Paper 4
The Importance of Being Innovative In Delivering the KPI

We are hearing a lot on innovation and the importance of engaging innovativeness, but how does it really apply to people in organization and what are the areas that could use innovation. Here, the trained speaker will be talking about vital reasons in being innovative when delivering KPIs. Additionally, most awaited discussions on how to overcome obstacles in delivering KPI will also be discussed in this session.

• Definition Of Innovation
• What are the current barriers in delivering KPI?
• Example of factors to be considered: Workforce, Procedure, Coverage, Policy, etc
• State the innovation tools
• How this tool can help to overcome the above mentioned barriers
• Conclude the importance of being innovative in delivering the KPI

Speaker : Jamilah Haron (AmBank)

Paper 5
Success Story: YES! We Achieved Effective and Sustainable Results via Lean Six Sigma

The Secret of Our Success: Integration of Lean Six Sigma in Our Organization

• Where we started this journey
• Continuous cost-down initiatives to support company’s strategy and goals
• The last recession impact on us and the Lean Six Sigma structure
• What’s next in the future for us

Speaker : En Azryain Bin Borhan

Paper 6
Success Story: SSM ( Suruhanjaya Syarikat Malaysia)

The Secret of Our Success: The Lean Mean Machine and Integration of Totality Culture in SSM

• Setting the stage of transformation in the beginning
• Integrated program to drive the change
• Outlining the imperative leadership criteria for lasting change
• Communicating the benefits to the outside world and help maintain the drive

Speaker : Mr.Larry Smith

Paper 1 Understanding Critical-to-Quality Requirements with Prof. Kano’s Model

We all want to make profit by delivering value and excellence in our products and services, but why do we need to spend up-front time carefully defining and understanding Critical-To-Quality (CTQ) requirements for these products and services and at the same time creating innovative solutions? This talk will provide an explanation of Professor Kano’s model and how it fits into, and why it is important for any Lean Six Sigma Innovate program. The major points that will be covered:

• How to create a boost in getting more innovative solutions. A model developed by Professor Noriaki Kano will help understand the reactions of customers to product or service features and how they impact customer satisfaction and is very useful in identifying and understanding CTQ requirements in Lean Six Sigma programs.
• What are the three characteristics of CTQ and how they transition over time will be discussed with examples
• A case study showing the construction of a Kano questionnaire, with the subsequent survey of customers to identify CTQ’s, and analysis using selected samples of actual data from a Ford Motor Company vehicle study.
• Key findings and lessons learned from the case study, as well as managerial implications and future directions of the technique will be discussed.

Speaker : Haji Suhaimi Mahmod (SIRIM)

Paper 2
Value Stream Management in Testing Services

Understand in-depth structured methodology used to map production and information flows

throughout the organization or between suppliers and customers: Alignment of Value Stream Management to organization’s KPI

Speaker :

Paper3 Case Study

A Key Performance Indicator (KPI) is a visual cue that communicates the amount of progress made towards a goal key. It is valuable to businesses to evaluate quickly the progress made against measurable goals. These interactive two case studies will be based on how Lean and Six Sigma will benefit Key Performance Indicator (KPI)

Speaker : Dato’ Dr. Sheikh Omar Abdul Rahman

Paper 4 Human Capital Growth: Essential to Organizations Survival

Despite organizations basic values of putting people first in assets ranking, we fail to convert that to action. This failure is the differentiation factor between an organization that takes action to develop their people and the one who does not. In this slot, delegates will be given the overview of Human Capital development structure and ways to manage this issue.

• Understanding the intricate relation of tasks and reward plus recognition
• Applying quick wins for employees to retain talents and drive motivation
• What gets measured gets managed – what’s in it for us
• Negative impact of misused measurement system
• Developing people as problem solvers not only problem seekers

Speaker : Mr.Sivalingam Muthupalaniappen (MIMOS)

Paper 5 Embracing Performance Excellence through Six Sigma – An innovation for Life, experiences in MIMOS

Implementation strategy and setting the stage for the transformation

• Supporting programs to drive the changes
• Roadmap of strategy
• Key drives to ensure the success of implementation
• Current achievement
• Moving forward direction

Speaker : Dr. Shree Nanguneri

Paper 6 Staying on top via Business Process Excellence (BPEx) – Getting Your Culture to Become Innovative

• Using innovation to eliminate process complexity
• Innovate to sustain the gain in all change initiatives
• Home grow experts instead of hiring in talent
• Balancing the culture and skills for retaining people

Speaker :

Paper 7
Stealth Tracker: A Real Time One-Stop Solution Communication System for Retrieving all Continuous Improvement Projects for all level of organizations

Stealth Tracker extends beyond traditional project management systems by unifying the various Performance Improvement methodologies with knowledge management, project reporting and tracking tools.

• Customized Web Based Program Management Monitoring System for Lean Six Sigma and other continuous improvement initiatives
• Track and monitor type of Lean Six Sigma and other initiatives and identify resources performance